The Hood Doctor Shipping Policy
All Orders Placed require 5 business days to process your order & 7-28 Business days NOT including Mondays , weekends and holidays to ship out. This is a ONE person operation and I am trying my best to fulfill all orders in the order it was placed
YOU WILL NOT RECEIVE TRACKING UNTIL YOUR ORDER IS READY TO SHIP , IF YOU HAVE NOT RECEIVED TRACKING IT IS BECAUSE YOUR ORDER IS NOT READY TO SHIP YET. IF THE TRACKING NUMBER IS INVALID ITS BECAUSE I HAVE YOUR PACKAGE AND IT IS IN THE PROCESS OF BEING PICKED UP BY USPS
If extra time is needed we have the right to add to those days. We are not obligated to send individual emails to update you. We will however send email updates to all email subscribers
If any changes occur we will notify everyone with an update via social media (Instagram) @TheHood_Doctor or Tiktok. Our shipping is subject to and can be changed if needed DUE To high demand and COVID-19 as well as the holidays
INCORRECT SHIPPING ADDRESS
Failure to enter the correct shipping address will result in your order being canceled and refunded. The Hood Doctor will not make any changes to your address.
RETURNED PACKAGES
We do not include a return address on the orders PLEASE be sure that the address is correct. Once we ship, everything is out of our hands . We do not have control or any direct communication with USPS so please be sure to include the correct address. Returned mail will be disposed because they will not know who to send the mail to. there is no return address on the label
SHIPPING COST DURING ANY REFUNDS ARE NOT INCLUDED
NO RETURN/EXCHANGE POLICY
ALL SALES ARE FINAL
Products are not intended to supplant A doctors proposal. Our products are not endorsed by the FDA. Our items are made with characteristic fixings And it isn't to be utilized other than for expressed purposes. Our items are not made to fix any kind of maladies so counsel your specialist and confirm that it won't interfere with any medical issues , pregnancy, nursing, or anything else. In the event that any irritation occurs, please discontinue the use of the items. THE HOOD DOCTOR IS NOT TO BE held at risk for any item abuse. Although our products are handcrafted with love , care & natural ingredients, our products are not hypoallergenic.