The Hood Doctor Refund Policy
NO REFUND POLICY , NO MATTER THE CIRCUMSTANCE ; ALL ORDERS ARE FINAL
LOST or STOLEN PACKAGES:
if you would like a refund before shipping, you will only receive PARTIAL of your payment for time and supplies.
Depending on the carrier used for delivery (USPS OR UPS) if tracking states delivered and you did not receive your items you will have to contact us via email
as well as
You will have to file a claim with UPS or USPS so that an investigation can begin on their behalf. THE HOOD DOCTOR IS NOT RESPONSIBLE FOR ANY TRANSIT ISSUES THEREFOR THERE IS A NO REFUND POLICY NO MATTER THE CIRCUMSTANCE
IF your tracking states that your item was "DELIVERED" and not stated as "LOST" OR STOLEN you will not be issued a refund.
If your package is returned for any reason , you will be issued a refund (minus shipping costs) once it is confirmed that THE HOOD DR + staff has received the product(s)
if any irritation occurs during the use of our products please discontinue the use as a refund will not be issued
Products are not intended to supplant A doctors proposal. Our products are not endorsed by the FDA. Our items are made with characteristic fixings And it isn't to be utilized other than for expressed purposes. Our items are not made to fix any kind of maladies so counsel your specialist and confirm that it won't interfere with any medical issues , pregnancy, nursing, or anything else. In the event that any irritation occurs, please discontinue the use of the items. THE HOOD DR IS NOT TO BE held at risk for any item abuse. Although our products are handcrafted with love , care & natural ingredients, our products are not hypoallergenic.